If for any reason you wish to return boots purchased from the HAIX® online store, please contact HAIX® North America at 866-344-HAIX to obtain a return authorization to ship with your boots. We will accept returns for credit or exchange on purchases made within the last 30 days. Boots must be in new condition and returned in their original HAIX® boot box. A small 5% re-stocking fee may be applied.
For orders purchased from an authorized dealer, you must contact the dealer direct for any returns or exchanges.